The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Privacy Policy for Hill & Harbor Company
Effective Date: September 30th, 2024 (09/30/2024)
At Hill & Harbor Company, your privacy is important to me. This policy outlines how I, Jesseca Cude, collect, use, and protect your information when you shop with me on Etsy.
Information I Collect
To fulfill your order, I collect certain information that you authorize Etsy to provide, including:
- Your name
- Email address
- Postal address
- Payment information
- Details of the products you order
You may also choose to provide additional personal information if you contact my shop directly (for example, for a custom order).
Why I Need Your Information and How I Use It
I rely on several legal bases to collect and use your information:
- To provide services: I use your information to fulfill your order, settle disputes, or provide customer support.
- Consent: If you sign up for my mailing list, you provide consent, which you can revoke at any time.
- Legal obligations: I may need to retain information about your purchases to comply with tax laws or other legal requirements.
- Legitimate interests: I use your information to improve my services and comply with Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Your personal information is important to my business, and I share it only in limited circumstances:
- Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations.
- Service providers: I may share your personal information with trusted third parties (like delivery companies) only to the extent necessary to perform services on my behalf.
- Business transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only as permitted by law.
- Compliance with laws: I may collect, use, retain, and share your information if I believe it’s necessary to respond to legal requests or to protect the rights and safety of my customers and others.
Data Retention
I retain your personal information only as long as necessary to provide my services and fulfill legal obligations. Generally, I keep your data for a period of four years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. This may involve transferring your personal information to jurisdictions with different data protection laws. If I transfer information about you outside the EU, I rely on appropriate safeguards, such as Privacy Shield, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information I hold about you.
- Change, restrict, delete: You can request changes to or the deletion of your personal information. I will generally delete your data upon request, unless I am legally required to retain it.
- Object: You can object to my processing of your information based on legitimate interests or receiving marketing messages.
- Complain: If you have concerns about my use of your information, you have the right to raise a complaint with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Jesseca Cude, am the data controller of your personal information. If you have any questions or concerns, please contact me at:
Mailing Address:
Jesseca Cude
611 West Coffin St.
Denison, TX 75020
USA
Thank you for supporting Hill & Harbor Company! If you have any questions or concerns about my privacy practices, feel free to reach out.
Unfortunately, no. Our orders are processed as soon as they are received and this does not allow time for cancellations.